Meet the Staff

Kris, Office Manager

I'm Kris and you will usually find me anywhere in the office making sure everything is running smoothly. I have worked for Drs Johannsen and Baggarly since 1998 and wear many hats, including insurance billing and patient accounts. I am also a certified Optician for both eyeglasses (ABOC) and contact lenses (NCLE) with over 23 years experience. It's always a pleasure to meet new patients and to greet familiar patients when they return each year.

Jason, Lab Manager

If you peek in our onsite optical lab, you will see me making your glasses! I have 10 years of hands on experience in my profession. After helping you select the right eyewear for your needs, the most rewarding part of my job is fabricating those lenses to the most precise prescription standards, giving you comfortable and clear vision! Please feel welcome to stop by our lab to ask questions or just say "Hello" the next time you're in our office. I truly look forward to helping you with your optical needs!

Pam, Optician/LASIK Coordinator

I have one of THE most fun jobs! I help you with your selection of eyewear and lenses! I've been an optician for Drs Johannsen and Baggarly since 1998 and the most rewarding part of my job is when our patients return saying, "I love my new glasses and have gotten so many complements on them! Thank you so much for your help!"

I am also our LASIK coordinator, able to answer your LASIK questions, schedule your surgical appointments, and walk you through the entire procedure, setting your mind at ease. Call me anytime with your LASIK questions!

Teri, Optician

You can tell I enjoy my job because I'm known for always having a smile on my face. Bringing you over 25 years experience, I'm confident in my ability to help you navigate the many frame styles and lens options to find what is best suited to your lifestyle and prescription needs. I pride myself in building a rapport with each patient so that I know, from year to year, how you like your eyewear to look and feel!

Nicole, Optician

After working for another Claremont optometrist for sixteen years, I was happy to be asked to join the Claremont Optometry staff. You'll find me all over the office, helping patients select frames, answering phones or training new contact lens patients.

Jessica, Patient Relations

Hi! I am one of the first friendly voices to welcome you to our office by phone! I coordinate the appointments for our doctors, verify any insurance authorizations, and answer most questions you may have. Even though I'm "behind the scenes," I enjoy interacting with patients, making you feel comfortable and confident in our services.

Marlene, Optometric Technician

My name is Marlene and I have a fun and interesting job. I am the one who does the infamous,"Puff of Air" test, you know, the one you always look forward to?!? Besides this eye pressure test, I test your visual fields, measure the curvature and power of your eyes, take topographic measurements of your corneas, and can take digital photographs of the optic nerve and retina! Neat, huh! Well, I think operating these high tech instruments is great and I look forward to explaining how they all work the next time you are in our office!

Olivia, Optician

"Hi" and "How can I help you?" are the two most common things I say! I'm the friendly and energetic person you will see at the front desk, ready to help when you come in for that exam, frame adjustment, or repair (hey, it happens). I love helping patients select new fun frames. When I'm not welcoming patients I can usually be found organizing the frames boards and displays, making sure we have all the latest frame styles ready for you.